Return Policy:

At The Cinnamon Room, we stand behind the quality of our products and want every purchase to be a positive experience. All our products are handmade and as such, slight variations may exist due to the nature of the natural materials and the handmade artisan craftsmanship used in production of each piece.

Refund Policy:

We accept returns that are eligible for a refund only in the following cases:
  • The incorrect item was received in terms of color, size, or model. (Evidence must be provided.)
  • The item is defective. (Evidence must be provided.)
  • The shipment went missing.
In all cases, please contact us at sales@thecinnamonroom.com to initiate the process. All items must be returned in their original condition in the original packaging. Please package the returned items securely to prevent damage during shipping. When we have received your returned item in good condition, a refund will be made within 7 working days. The refund will use the same mode of payment as the original purchase.

Refund Policy:

We accept returns that are eligible for a refund only in the following cases:
  • The incorrect item was received in terms of color, size, or model. (Evidence must be provided.)
  • The item is defective. (Evidence must be provided.)
  • The shipment went missing.