FAQ

How do we care for Our Jute Rug?

Our Jute rugs can be vacuum cleaned. For spot cleaning, use a mild detergent and water to remove the stain. They are not suitable for machine washing.

What sizes are the Jute Rugs available in and can the rugs be customised in size?

Our Jute Rugs are available in the stock sizes specified in our online shop.

If you require a different size to our available stock size, all our rug designs can also be customised to any size to suit your space perfectly.

For bespoke orders, please contact us at sales@thecinnamonroom.com! and we will be in touch to discuss your requirements. The lead time for all bespoke orders is approximately 8 weeks.

How do we remove the fold marks in our Jute Rug?

Our hand woven Jute Rugs are transported and stored folded. Over time when laid open and flat, the fold marks will disappear. To speed up the process, stretch the Jute Rug out flat by anchoring it in place with furniture pieces.